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About Us

Careers


HSA Store Business Development Lead

Responsibilities:

    Consumer Strategy & Engagement
  • Record and analyze all consumer requirements and monitor all requests, complaints and defects in products for monthly/quarterly releases
  • Identify opportunities to increase traffic to and conversion on HSAstore.com
  • Prepare strategies to increase existing and new revenue channels
  • Find innovative tools and services to increase engagement and customer stickiness
    E-commerce / Product
  • Define, track and analyze KPIs
  • Maintain knowledge on all products and services of HSAstore.com
  • Manage product pipeline for HSAstore.com; recommend and implement new products features, capabilities and enhancements
  • Coordinate with various cross functional teams to develop a robust new feature and capability pipeline
  • Develop all customer wireframes and user cases and ensure optimal level of customer services
    HSA Industry Experience
  • Maintain a high level of personal product and industry knowledge to enable evangelism on product use and best practice both internally and externally
  • Intricate knowledge of healthcare space, including domain expertise of Health Savings Accounts
  • Develop/deepen relationships with potential partners

Please submit resume to jobs@fsastore.com.

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Web Infrastructure Engineer

The position will be responsible for the performance, scalability, security and availability of the web infrastructure and directly report to the CIO.

Responsibilities:

  • Work with the management team to understand the expectations and long term goals
  • Recommend and implement infrastructure changes to meet the growing needs of the business
  • Monitor and maintain the current infrastructure
  • Work with external vendors (hosting, support, other service providers)
  • Work with the development team to understand the application
  • Prepare reports on performance metrics, incidents, backup status etc.
  • Follow and maintain relevant policy and procedures

Requirements:

  • Must have previous experience building and supporting cloud based web infrastructure
  • Experience with cloud service providers (Rackspace, AWS or similar)
  • Thorough understanding of key concepts and infrastructure elements including:
    • Load balancing
    • High availability configurations
    • Security, network and web application firewall, intrusion detection/prevention
    • Application layers (caching / web / services / database)
    • Monitoring, performance tuning, load testing
    • Backups, disaster recovery, log aggregation
    • CDN, SSL, DNS configuration
  • Experience working in a PCI and/or HIPAA compliant environment
  • Advanced knowledge of Windows and Linux operating systems. MCSA/MCSE is a plus
  • Experience working with scripting languages (Bash, Powershell, or similar)
  • Experience configuring and troubleshooting IIS
  • Experience with Varnish, Redis, Snort or similar tools is highly desirable
  • CCNA certification or equivalent understanding of networking fundamentals
  • Due to 24/7 operations, must able to work off hours to manage system upgrades, patches, etc

Please submit resume to jobs@fsastore.com.

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