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Paying For Health Expenses with an FSA

Accounts

Flexible Spending Account Eligible Expenses

Can I pay for expenses with a Flexible Spending Account if I don't have an FSA debit card?

Yes. You can submit a claim for reimbursement from your Flexible Spending Account (FSA) even if you did not use an FSA debit card. FSA administrators determine how their individual claims process works – whether you submit claims online, or have to fill out a form and submit paperwork.

We try to make the claims process even easier at FSAstore.com. With each purpose, we’ll provide you an itemized receipt that you can submit to your FSA administrator – this could be additional documentation for your FSA eligible expenses.

Denied Claims

If your claim is ever denied, your FSA administrator will communicate with you why that may be. You may need to submit additional information for reimbursement, or you might be able to appeal the denial. Sometimes your FSA administrator might just need additional information to approve a claim, but their communications will specify the exact action steps you need to take. If your claim for a purchase from FSAstore.com is denied, it’s best to check your FSA eligibility to ensure that your plan covers all FSA eligible products. We have a FSA Eligible Guarantee Money Back guarantee, and our customer service team would be happy to assist you and resolve any claims denial issues.

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