FSA Store Inc., a Delaware corporation ("FSA Store" "we", "us", "our"), provides you access and use of FSAStore.com (the "Site"), subject to your compliance with all terms and conditions of use, including but not limited to the terms and conditions specified below, that may from time to time be posted on or linked to the Site (the "Site Terms").
The Site provides information and ecommerce shopping for products that are intended to be eligible for purchase under most flexible spending account plans. The Site offers thousands of products at competitive discount prices. By accessing, browsing, or using the Site, you agree to be bound by the Site terms and all applicable law. If you do not agree to be bound by the Site Terms and applicable law each time you use this Site or you do not have authority to agree to or accept these Site Terms, you may not use the Site:
MODIFICATION OF SITE TERMS
We reserve the right to modify these Site Terms in our sole discretion from time to time and only FSA Store has the right to do so. We encourage you to review the Site and these Site Terms periodically for any updates or changes. If the Site Terms are changed, we will post the new terms on the Site and note the date they were last updated. Any changes or modification will be effective upon posting of the Site Terms as revised, and your use of the Site following the posting will constitute your acceptance of the new Site Terms. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
UNITED STATES USAGE
The Site is operated by a U.S. entity and is governed by the state and federal laws of the United States. The laws of your jurisdiction may be more or less strict than the laws that apply to this Site. If you access this Site from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
FSA Store wants you to have a secure, enjoyable visit, so we have established the following terms and conditions so that we (we and you) know what to expect from each other. By using the Site you agree to be bound by the terms set forth herein. We may make changes to the Site, these Site Terms, or the policies and conditions that govern the use of the Site at any time.
TRADEMARKS and COPYRIGHT
All trademarks, service marks, product names, company names or logos appearing on the Site are the property of their respective owners.
You acknowledge that the Site contains data, information, software, images, photographs, graphics, videos, text, typefaces, sounds, and other material (collectively "Content") that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. If specific restrictions are not displayed, you may make personal copies of select portions of the Content. This must be for non-commercial use and you must maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. Except as provided in the preceding sentence or as permitted by the fair use privilege under the U.S. copyright laws (see e.g. 17 U.S.C. Section 107), you may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other proprietary right. In addition to the foregoing, use of any software Content shall be governed by the software license agreement accompanying such software, if any.
YOUR CONDUCT, LICENSE, and SITE ACCESS
We grant you a limited, conditional license to make personal use only of the Site. Such grant does not include, without limitation: (a) any resale or commercial use of this Site or any Site Materials (defined below); (b) modification, adaptation, translation, reverse engineering, decompilation, disassembly or conversion into human readable form any of the Site materials not intended to be so read, including use of or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in a web browser; (c) copying, imitating, mirroring, reproducing, distributing, publishing, downloading, displaying, performing, posting or transmitting any Site Materials (including any FSA Store trademarks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; (d) the collection and use of any product listings or descriptions; (e) making derivative uses of the Site and any Site Materials; or (f) use of any data mining, bots, spiders, automated tools or similar data gathering and extraction methods, directly or indirectly, on the Site Materials or to collect any information from the Site or any other user of the Site. Except as noted above, you are not conveyed any right or license by implication, estoppels, or otherwise in or under a patent, trademark, copyright, or proprietary right of FSA Store or any third party. You may not use any Meta tags or any other "hidden text" utilizing the FSA Store service mark, trade name, trademark, or product name without our express written consent. "Site Materials" means all materials on the Site, including, without limitation, trademarks (as specifically defined in these Site Terms) design, product description, HTML text, graphics, other files, photographs, codes, software layout, designs forms and the selection and arrangement thereof.
We may terminate this license and your use of or access to the Site if you make or permit any unauthorized use of this Site. Such actions by you may violate applicable law including, without limitation, copyright laws, trademark laws (including trade dress), and communications regulations and statutes. We reserve the right to have all violators prosecuted to the fullest extent of the law.
You will receive a password and account designation when you have completed the Account Information. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. Any conduct by you that in our sole discretion restricts or inhibits any other user from using or enjoying the Site will not be permitted. You agree to use the Site only for lawful purposes.
By using the Site, you agree not to do any of the following:
- Upload to, distribute or otherwise publish through this Site any Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable;
- Upload or transmit any Content that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, or international law;
- Upload or transmit any Content that may infringe any patent, trademark, trade secret, copyright, or other intellectual or proprietary right of any party. By posting any Content, you represent and warrant that you have the lawful right to distribute and reproduce such Content;
- Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
- Upload to, distribute or otherwise publish through this Site any Content such as charity requests, petitions for signatures, chain letters or letters relating to pyramid schemes, advertising or solicitations for funds, political campaigning, mass mailings, any form of unsolicited commercial email or "spam," (regardless of whether the email itself complies with the requirements of federal or state law for sending commercial email) or offering or disseminating fraudulent goods, services, schemes or promotions; and
- Disseminate any harmful content of any kind, including without limitation, viruses, Trojan horses, worms, time bombs, zombies, cancel bots or any other computer programming routines that may damage, interfere with, surreptitiously intercept or expropriate any system, program, data or personal information.
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, use of the Site, or access to the Site.
You agree not to access the Site by any means other than through the interface that is provided by us for use in accessing the Site.
USAGE BY MINORS
The Site is not intended for or directed to persons who are minors (typically persons under the age of 18, depending on where you live). Because we cannot prohibit minors from accessing the Site, we must rely on parents, guardians and those responsible for supervising minors to decide which materials are appropriate for minors to view and/or purchase. By registering with this Site, purchasing products from us or providing us with any information, you represent to us that you are legally permitted to enter into a binding contract (18 years of age or older in most jurisdictions) or, if you are under the legal age of consent, you have the express permission from your parent or guardian and that any information you provide to us is not inaccurate, deceptive or misleading.
We require that all purchases be made either (i) by individuals who are not minors and who can legally enter into binding contracts (typically persons 18 years of age or older, depending on where you live), or (ii) by minors with the permission of a parent or guardian to purchase items on the Site.
CHANGES, MISPRINTS, ERRORS AND CANCELLATIONS
Subject to applicable law, and notwithstanding any information, slogans, or materials displayed on the Site, we: (a) reserve the right to change the goods and services advertised or offered for sale through this Site, the prices or specifications of such goods and services, and any promotional offers and any other Site Materials at any time and from time to time without any notice or liability to you or any other person; (b) cannot guarantee that goods or services advertised or offered for sale on this Site will be available when ordered or thereafter; (c) reserve the right to limit quantities sold or made available for sale; (d) do not warrant that the Site Materials (including without limitation product descriptions or photographs) are accurate, complete, reliable, current or error-free; (e) do not warrant that any specific product offered through the Site, as of the time of purchase or delivery, is in fact an eligible product for purchase under your FSA plan or under any regulations or laws covering flexible spending accounts; and (f) reserve the right to cancel, to terminate or not to process orders (including accepted orders) where the price or other material information on this Site is inaccurate or when we recognize abuse of our policies. If we do not process an order for such reason, we will advise you that the order has been cancelled and will either not charge you or will apply credit to the payment type used in the order. Some jurisdictions may not allow the exclusions and disclaimers of certain implied warranties, so some of the provisions of this section may not apply to you. We have made reasonable efforts to ascertain general eligibility of products and display accurately the colors or appearances of the products on the Site. If a product offered on the Site is not as described, your sole remedy is to return it in unused condition for a refund.
LIMITATION OF LIABILITY
IN NO EVENT SHALL FSA STORE BE LIABLE FOR ANY DIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR INABILITY TO USE THIS SITE OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, THIS SITE.
IN NO EVENT SHALL OUR AGGREGATE LIABILITY (WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) ARISING OUT OF OR RELATING TO THE USE OF THE SITE EXCEED THE PURCHASE PRICE YOU ACTUALLY PAID FSA STORE FOR THE PRODUCTS PURCHASED OR APPLICABLE TRANSACTIONS.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. IF THESE LAWS APPLY SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS, MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN.
POLICIES AND ENFORCEMENT
All access to and use of this Site is governed by and subject to the Site Terms. We have the right, but not the obligation, to monitor any activity and Content associated with forums and interactive areas on this Site. We may access at any time and use internally for any lawful purpose information stored on our systems, including the content of any emails or other communications. We may disclose such information to any third party including law enforcement agencies to protect our rights or property in response to legal process, or in a good faith belief that such disclosure is justified or required in an emergency situation. We may investigate any reported violation of our policies or complaints and take any appropriate action that we deem appropriate. FSA Store has the right, but not the obligation, to take any action we deem appropriate, including but limited to action to issue a warning, suspend or terminate your access and use of the Site and related services at any time, and block, remove or edit any communication and materials that FSA Store believes in its sole discretion may violate applicable law, the Site Terms or a third party's rights. FSA Store takes no responsibility and assumes no liability for any Content posted or uploaded by you or any third party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.
We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, licensor, service provider, or us.
We reserve the right to limit quantities of items purchased by each customer. In addition, we reserve the right to cancel any order or part of an order, or refuse service to anyone for any reason. Such reasons may include, but are not limited to, unauthorized coupon use, product availability, and price discrepancy. We reserve the right to charge fees or extra shipping charges for any product that is backordered. The posting of prices on our Site is not an offer for sale of goods, and the order confirmation is not an acceptance of an offer to purchase goods. The contract for sale of goods between us and any customer is not entered into until we charge a valid credit card or otherwise accept payment.
RESPONSIBILITY FOR YOUR CONDUCT
You remain solely liable for the Content of any messages or other information you upload or transmit to the discussion forums or interactive areas of this Site. You agree to indemnify and hold harmless FSA Store and its parents, subsidiaries, affiliates, employees, agents and representatives from any claim, action, demand, loss, or damages (including attorneys' fees) made or incurred by any third party arising out of or relating to your conduct, your violation of these terms and conditions, or your violation of any rights of a third party. Indirect or attempted violations of these Site Terms or any policy, and actual or attempted violations by a third party on behalf of a user of this Site will be considered violations of these Site Terms by such user.
LINKS TO THIRD PARTY SITES
We may make available a link to a third party's web site. These links will let you leave the Site. The linked web sites are not under our control and we are not responsible for the contents of any linked web site or any link contained in a linked web site, or any changes or updates to such web sites. We are not responsible for webcasting or any other form of transmission received from any linked web site. We provide the links to you only as a convenience. We do not endorse any other web site or its use or contents.
FRAUDULENT EMAILS APPEARING TO COME FROM FSA STORE
It's important to note that on occasion customers of FSA Store may receive so-called 'phishing' emails on a random basis. Attackers issue phishing emails to millions of users, hoping that a handful of recipients respond or open attached malware. Spotting these emails and deleting them before opening any attachments mitigates the risk of harm.
Cyber criminals try to lure people with fake emails or text messages indicating a problem with a credit card or order that must be answered immediately. Other tactics include attempting to obtain login credentials by telling readers their password is about to expire.
1. Was my information compromised?
Receiving a fraudulent email does not mean your personal information was compromised. Please note that these fraudulent emails are not originating from FSA Store.
2. How did they obtain my email address?
There are many ways to obtain email addresses; for example, collecting email ID's from hackers who sell them, from social networking sites and email address generation software.
These attacks are random in nature and are not targeted specifically at FSA Store customers.
3. What is FSA Store doing to stop these phishing emails?
FSA Store continually works with our security vendors and fraud prevention team to monitor and identify phishing attacks.
In addition, FSA Store utilizes Domain-based Message Authentication, Reporting & Conformance (DMARC) for its email systems to help protect the FSA Store brand and assist our customers in their defense from advanced phishing attacks and fraudulent emails.
How do I report an incident?
Please be on alert for fraudulent electronic communication. If you receive a suspicious email, phone call or text message:
- Do not click on any links or open any attachments within the message.
- Forward the original email you received as an attachment or a description of the phone call or text message to firstname.lastname@example.org.
- Delete the email.
FSA Store will never ask you to provide confidential information such as Credit Card numbers, Social Security numbers or passwords via email.
We are pleased to hear from our customers and welcome your comments regarding our products and the Site. You may post reviews of products or services, comments, suggestions, or other material ("Submissions") so long as the content of your Submission is not unlawful, threatening, abusive, spiteful, defamatory, invasive of privacy, obscene, profane, sexually explicit, fraudulent or otherwise objectionable or injurious to third parties (including, but not limited to, any content that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate applicable law). You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of your Submission. FSA Store reserves the right (but not the obligation) to monitor, edit and remove any Submission but does not regularly review posted Submissions.
By posting or sending us any Submission, you grant FSA Store and its subsidiaries a non-exclusive, royalty-free, perpetual, and irrevocable and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Submission throughout the world in any media. You also grant FSA Store and its subsidiaries the right to use the name you submit in connection with such Submission.
By posting or sending us a Submission, you represent and warrant that you own or otherwise control all of the rights to the content in your Submission, that the content you provide is accurate, and that use of the content in your Submission does not violate this policy and will not cause injury to any person or entity. You agree to indemnify FSA Store against all claims and liabilities resulting from your Submission. FSA Store does not take any responsibility and assumes no liability for any Submission posted by you or any other person or entity.
We control the Site from our offices within the United States of America. We make no representation that the Content in the Site is appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Content in violation of U.S. export laws and regulations. Any claim relating to the Site, the services provided through the Site or the Content shall be governed by the internal laws of the State of New York, without reference to its choice of law provisions. You hereby irrevocably consent to the exclusive personal jurisdiction and venue of the state or federal courts in New York City, New York, U.S.A.
If you no longer agree to be bound by the Site Terms, you must cease your use of the Site. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.
To make purchases on the Site, you must have a valid shipping address in the United States or use an APO/FPO U.S. military address.
COLLECTION OF TAX
In states where we have no physical presence, we are not required to collect and remit sales tax for purchases. However, many states require that their residents file a sales or use tax return for items purchased on this Site. You should consult your state and local tax laws to determine compliance with tax laws and regulations in your area. In some states we collect and remit sales tax. For purchases where sales tax is applicable you will see the tax calculated on the checkout page before you are asked to confirm the purchase. We use reasonable commercial efforts to calculate and remit the correct amount of tax required on each taxable purchase, but we do not guarantee the accuracy of the amount of the tax we represent to you as the tax owed. Minor errors may occur owing to the inability to accurately track multiple taxing districts, state and local “tax holidays,” the timing of rate changes or the application of certain taxes to categories of items we sell. As a result of any error, we may overcollect or undercollect your tax. In consideration of our allowing you access to and use of the Site, and in collecting and remitting taxes required on your purchases, you hereby waive your right to claim that the tax collected on any purchase is incorrect in any respect and agree to hold us harmless, our officers, directors, employees, agents and representatives, for any harm or other damages you may incur as a result of our error in calculating the taxes you owe for your purchases.
The section titles in the Site Terms are for convenience only and have no legal or contractual effect.
FSA Store respects the intellectual property of others and expects the users of our services to do the same.
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on this Site or through this service, the copyright holder may request that FSA Store remove or disable the material by submitting written notification to our Copyright Agent (contact information below), in accordance with the Digital Millennium Copyright Act of 1998 (DMCA). Pursuant to section 512(c)(3) of the DMCA, such written notice must include substantially the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.
- Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
- A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Repeat Infringers; Termination
In accordance with Section 512(i)(1)(a) of the DMCA, FSA Store will, in appropriate circumstances, disable and/or terminate the accounts of users who are deemed to repeatedly infringe upon copyrights.
FSA Store's Copyright Agent:
FSA Store's Copyright Agent for notice of claims of copyright infringement on the Site can be reached as follows:
Copyright Agent - FSA Store Inc.
240 West 37th Street, 6th floor
New York, NY 10018
Phone: (888) FSA-1450 (372-1450)
Please note that this procedure is exclusively for notifying FSA Store that your copyrighted material has been infringed.
COPYRIGHT NOTICE. Copyright @ FSA Store Inc. All rights reserved. Any rights not expressly granted herein are reserved.
This was last updated on January 13, 2017.