GoodRx/FSA Store Special Offer Privacy Policy

Last updated on December 13, 2021

This GoodRx/FSA Store Special Offer Privacy Policy (“Special Offer Privacy Policy”) describes the types of information that FSA Store Inc. (“FSA Store”, “we”, “our”, “us”) collects in connection with the GoodRx/FSA Store Special Offer (the “Offer”), and how such information is used. It also describes the choices available to recipients of the Offer (“you”, “your”) regarding our use of certain information collected about you and how you can access and update this information. Please read this Special Offer Privacy Policy carefully prior to your purchase of any products through the Offer from (the “Website”), and use of, or creation of an account on, our Website. If you do not agree to abide by this Special Offer Privacy Policy, please do not use our Website or create an account.

By purchasing any products through the Offer from the Website, you expressly consent to and accept the information collection, disclosure and use practices described in this Special Offer Privacy Policy. Any conflicts between this Special Offer Privacy Policy and the privacy policy located on the Website shall be resolved in favor of this Special Offer Privacy Policy. In addition, this Special Offer Privacy Policy is governed by our Special Offer Terms and Conditions, which includes all disclaimers of warranties and limitation of liabilities. All capitalized terms used but not otherwise defined in this Special Offer Privacy Policy have the respective meanings assigned to such terms in the Special Offer Terms and Conditions.

Collection of Information

We collect some or all of the following types of information from you (“Information”):

Personal Information: Information that could be directly associated with you, or used to contact or identify you, without the aid of additional information, including:

  • Contact Information such as name, email address, mailing address, phone number
  • Billing Information such as credit card number, and billing address
  • Unique Identifiers such as user name, account number, password
  • Health or Medical Information such as prescription information
  • Names and email addresses provided if you opt into our "Refer a Friend" program
  • Content you post to our Website, including without limitation, reviews, testimonials, and other feedback

Usage Information: Information that is not Personal Information, but that relates to your usage of our Website or that is necessary for the proper functioning or improvement of our Website, including:

  • Time and date and the extent of your usage of our Website
  • The location of where you access and/or use our Website
  • Your usage preferences, areas and pages within our Website that you access or use, which products/services you view or purchase, and any other items or links within the Website that you click, view or access
  • The mobile platform or service provider you use, your browser type, your operating system, your IP address, referring/exit pages, and other unique device identifiers

Third Party Information: Information about you that we may receive from third parties. For example, we may supplement certain information that we collect from you with outside records, or third parties may provide us with information about you in connection with a co-marketing agreement.

While Usage Information and Third Party Information are generally non-identifying on a standalone basis, we may in certain instances combine this information with other information collected on our Website, as described above. If we ever combine Usage Information or Third Party Information with Personal Information or other information that enables you to be identified, we will treat such combined information as Personal Information.

Use of Information

We may use the Information we collect to:

  • Identify you and potentially improve and/or customize our Website
  • Fulfill your orders and complete your transactions
  • Send you order confirmations and other administrative notices or user account notifications
  • Send you requested product or service information
  • Address inquiries and respond to customer service requests, questions and comments
  • Administer your account and manage your Account Information
  • Send you newsletters and mail (including email)
  • Contact you with offers, promotions and other product specials
  • Send you SMS messages (subject to certain opt-ins described herein)
  • Send you more relevant marketing communications and general Website information/updates
  • Create a more personalized shopping experience and customize certain content you see on our Website
  • Identify trends, conduct data analysis and determine the effectiveness of our marketing and promotions and other service offerings
  • Improve your user experience and increase the efficiency and effectiveness of our Website product order checkout process
  • Maintain security
  • Enforce our Terms and Conditions and applicable law
  • Analyze Website usage
  • Other purposes that we believe are necessary to protect our rights and the rights of others, or as otherwise described to you at the time of collection

We may also use certain Information on an aggregated and/or anonymized basis in order to conduct market research, engage in project planning, for troubleshooting purposes, to help detect and protect against error, fraud or other criminal activity.

SMS Opt-In and Out

By providing your mobile phone number and deadline information, and electing to opt-in to our SMS messaging program via our Website or by sending us an opt-in text message, to short code 63546, you hereby affirmatively consent to FSA Store’s use of your mobile phone number for calls and texts (including prerecorded and/or by automatic telephone dialing systems) in order to provide you with (i) order confirmations; (ii) reminder notifications regarding your account deadline; (iii) information and reminders regarding certain eligible product offerings and promotions; (iv) information and reminders regarding certain product specials, deals and discounts; and (iii) any push notifications delivered by us. We will not assess any charges for calls or texts, but standard message charges or other charges from your wireless carrier may apply. Deadline information provided is based solely on your input; we cannot confirm the validity of the information provided. If you have any questions or need assistance regarding any text message received, you can text us “HELP” to receive assistance. You may opt-out of receiving text messages from us by texting “STOP” in response to any texts. You may opt-out of receiving calls from us by stating that you no longer wish to receive calls during any call with us, or by emailing and specifying you want to opt-out of calls. You understand that we may send you a text confirming any opt-out by you.

Email Notification and Opt-Out

We maintain a strict “no-spam” policy. Unless you requested otherwise in your account settings at the time of your initial registration or specifically opt out as provided herein, by accepting the Special Offer Terms and Conditions and this Special Offer Privacy Policy, you expressly agree that we may use your Information to contact you by email in order to deliver you information that is relevant to your use of our Website such as administrative notices, product/service enhancements or “newsletters”, or that, in some cases, is targeted to your interests, such as targeted advertisements, or information about certain eligible products (including deals, discounts or other promotions for such products) that we believe you may be interested in learning more about. You may choose to stop receiving these email communications from us by following the instructions included in such communications or by accessing your account at My Account, located here, and changing your email notification and communications preferences. If a third party vendor provides such newsletters, you may unsubscribe in accordance with the instructions provided by such third party. If you are having problems unsubscribing please contact us at (forwarding the newsletter, if applicable, and including in the Subject line the words “Unsubscribe”), and you will be removed within seven (7) business days. Please note that we will not process any unsubscribe requests submitted as direct replies to any newsletter.


You must be 18 years of age or older to use our Website or order products from FSA Store. We are committed to protecting the privacy and rights of children online. To that end, no part of our Website is directed towards persons under the age of 18 and we do not collect any Personal Information from users who we know are under the age of 18. If you are under 18 years of age, then please do not use or access our Website at any time or in any manner. Should we discover or be informed that a child has submitted his/her or another child’s Personal Information, we will delete such information.

Information Sharing

We may share your Personal Information and non-aggregated Usage Information with product suppliers, manufacturers and partners with whom we have an agreement governing their use of such information.

Marketing and Advertising

We use the data we collect for marketing or advertising purposes, on behalf of ourselves, as well as our partners and other parties. Specifically, to send you promotional messages and deliver advertisements about products, services, programs or events that may be of interest to you. These may be offered by, or on behalf of, FSA Store, or by our partners and other third parties with whom we have a relationship.

The promotional messages and advertisements that you see may be determined by data that we collect or receive about you, such as your demographic data, location data, usage data, interests and preferences. We refer to this as “interest-based advertising”.

We may use third parties to outsource one or more aspects of our business and/or Website operations (such as email or customer service functions, data processing, payment processing, product order fulfillment and shipment services, web analytics, maintenance, online advertising, fulfillment and administration of product/service promotions and deals, and security execution and clearing services), in which case, we may provide your Personal Information to such third parties in connection with the performance of such activities. Additionally, third party providers may send promotional e-mails on our behalf or present advertisements on our behalf, a function called “behavioral targeted advertising.” These providers may use cookies, web beacons, or similar technologies (i) to present advertisements tailored to interests you have shown while browsing, (ii) to determine whether you have seen a particular advertisement before so as to avoid sending you duplicate advertisements, and (iii) to understand the patterns of people who see advertisements. Some of these providers may be members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. You may want to

visit, which provides information regarding targeted advertising and the “opt-out” procedures of NAI members. You may also want to visit or, which provides information regarding targeted advertising and offers an “opt-out” by participating companies in the DAA Self-Regulatory Program. Please note that opting out through these mechanisms does not opt you out of being served advertising, and you will continue to receive generic ads while online.

We also work with (or may in the future work with) network advertisers, ad agencies, analytics service providers and other vendors to provide it with information regarding traffic on our Website, including webpages viewed and the actions taken when visiting our Website; to serve our advertisements on other web sites, within mobile apps and elsewhere online; and to provide us with information regarding the use of our Website and the effectiveness of our advertisements and other marketing campaigns. Our service providers may collect certain information about your visits to, and activity on, our Website as well as other Websites or services, they may set and access their own tracking technologies on your device (including Cookies and Web Beacons), and they may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit our Website or other online Websites and services. We may also share certain non-Personal Information with these parties, in connection with the services they provide to us.

In addition to the foregoing, we also reserve the right, and you hereby authorize us, to share or disclose Information we collect, including your Personal Information, and any other information, records or electronic communications of any kind, when we determine (in our sole discretion), that the disclosure of such Information is necessary to identify, contact, or bring legal action against you if:

  • you are or may be violating the Special Offer Terms and Conditions or this Special Offer Privacy Policy;
  • you are interfering with our’s or a third party’s rights or property;
  • you are violating any applicable law, rule or regulation;
  • necessary or required by any applicable law, rule or regulation, including a subpoena or similar legal process or request/order;
  • necessary or required for purposes of public importance, to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; and/or
  • requested by governmental authorities in the event of any investigation, act of terrorism or instance of local, regional or national emergency.

Storage and Transfer of Information

FSA Store is a United States company. Information collected by us may be stored and processed in the United States or any other country in which we or our agents maintain facilities. By using our Website, you expressly consent to any such transfer and storage of Information outside of your country of residence, where data protection laws may be different and/or less stringent. We make no representation or warranty with respect to any duty to permanently store any Information you may provide. By using our Website and providing us with Information, you waive any claims that may arise under your own or any other local or national laws, rules or regulations or international treaties. We may from time to time transfer or merge your Information collected off-line to our online databases or store off-line information in an electronic format. As we allow advertising on our Website, we may also combine Information we collect online with information available from other sources, including information received from our advertisers and promotional partners. This Special Offer Privacy Policy applies to your Information for as long as your Information is in our possession, even if you terminate or discontinue your use of our Website.

Cookies and Other Tracking Technologies

When you visit our Website we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is primarily used to make the web page work as you expect it to and to provide a more personalized experience. However, by emailing us at you can ask us not to allow cookies, but this may impact your experience of the Website and the services we are able to offer. Note that you cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of the web page (such as prompting the cookie banner and remembering your settings, etc.). 

Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do so, you may not be able to access or use portions of our Website, or certain offerings on our Website may not function as intended or as well. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchases. You are responsible for maintaining the confidentiality of activities that occur under your usage of the Website, including products stored in your cart.

We may use another company or third party service to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our Website.

Web Beacons

Our Website’s web pages may contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Website is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

We use third parties to gather information about how you and others use our Website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our Web site is used.

Links to Other Web Sites

Our Site includes links to other websites, mobile applications or services (“Third Party Sites”), whose privacy practices may differ from those of FSA Store. Such links are not an endorsement by FSA Store of those Third Party Sites and/or the products or services they offer. If you visit Third Party Sites, or submit Information to any of those Third Party Sites, your visit and Information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Third Party Site you visit, as it may differ substantially from that of this privacy statement. FSA Store makes no representations or warranties nor is FSA Store responsible for the privacy policies of any third party. If you decide to click on any such links or access any Third Party Sites appearing on our Website, you do so at your own risk.

The Special Offer Terms and this Special Offer Privacy Policy do not extend to eyewear/optical and prescription fulfillment Third Party Sites and we therefore encourage you to review the terms and conditions and privacy policies of such Third Party Sites before accessing, using or providing any Information to such Third Party Sites. Any Personal Information, including prescription and credit card information, that you provide via the eyewear/optical and/or prescription fulfillment Third Party Sites, will be governed by the terms and conditions and privacy policy of such websites. FSA Store does not receive or access any personal or health information that you may provide to the eyewear/optical and/or pharmacy prescription services, via the fulfillment websites, and such eyewear/optical and/or pharmacy prescription services are prohibited from sharing your information with FSA Store.

Links to Other Web Sites

Please note that your browser setting may allow you to automatically transmit a “Do Not Track” signal to websites and online service you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many Websites and online services, we do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” please visit All About Do Not Track.


The security of your Information is important to us. When you enter sensitive Information (such as credit card number) on our order forms, we encrypt the transmission of that Information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the Information submitted to us, both during transmission and once we receive it, and to keep such Information confidential (unless it is non-confidential by nature, for example, publicly-available information) and free from any unauthorized alteration. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and the nature of security risks is constantly evolving, as are the technical and organizational industry standards relating to management of those risks. While we strive to keep current our security technology and will review, refine and upgrade our security technology as we deem appropriate based on new tools that may become available in the future, the complete and absolute security of any Information collected, stored or used by us cannot therefore be guaranteed. In the unlikely event that an unauthorized third party compromises our security measures, we will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate such information. If you ever discover inaccuracies in our data or if your Personal Information changes, we urge you to notify us immediately.

If you have any questions about security on our Website, you can contact us at

Additional Policy Information

Event of Merger, Sale or Bankruptcy In the event FSA Store is acquired by or merged with a third party entity, or sells all or substantially all of its assets, we reserve the right, in any of these circumstances, to transfer or assign the Information we have received and collected from you as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personal Information is treated, transferred, or used.

If FSA Store is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.

Sweepstakes, Contests and Promotions We may offer sweepstakes, contests, and other promotions (any, a “Promotion”) that may require registration. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness or other indicia of persona in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winner’s list.

Correcting and Updating Your Personal Information; De-Activating your Account To review and update your Personal Information to ensure it is accurate, access your account at My Account, located here.

To De-Activate your account, email and include “De-Activate My Account” in the subject line. We will use commercially best efforts to complete your request within five (5) business days, but note that your account information will still remain in our system following de-activation.

Notification of Privacy Policy Changes We may update this Special Offer Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Once a change becomes effective, your continued use of our Website shall automatically constitute your acceptance of such changes.

Your California Privacy Rights

This section supplements our Special Offer Privacy Policy with additional information for California residents only. As noted above, we collect data that you provide directly when you register for an Account or use our services, including, without limitation, user credentials that you supply directly when you register for or update your login information, demographic data, payment data, device data, usage data, location data, information about your interests and preferences, third party integrations, and other third party data. In accordance with the California Consumer Privacy Act (“CCPA”), California residents have the right to request that we disclose the following information about our collection and use of personal information over the twelve months prior to your request:

  • The categories of personal information we collect about you.
  • The categories of sources for the personal information we collect about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information collected about you.
  • If we disclosed your personal information for a business purpose, a list of the categories of personal information we have disclosed in the prior twelve months.
  • If we sold your personal information for a business purpose, a list of the categories of personal information we have sold in the prior twelve months.

You also have the right to request that we delete any of your personal information. In some circumstances we may not be able to honor your request for deletion – for example, if we need to hold on to your information to protect the security or functionality of our operations, to service your account, or to comply with legal obligations.

To ask for a record of the information we hold about you, or to ask us to delete your information, please email us at You must provide enough information that we can verify who you are and that you are a California resident. We will only use personal information provided in a request to verify the requester’s identity and authority to make the request.

You also have the right to direct us not to sell your personal information at any time. To opt out of the sale of your personal information, you may submit a request to us at

You have the right to designate an authorized agent to make any of these requests under the CCPA on your behalf. We will not deny services, charge different prices, offer a different quality of service or otherwise discriminate against you for exercising your rights under the CCPA.

CCPA Metrics. CCPA regulations require us to disclose metrics for the previous calendar year regarding the requests we receive. Those metrics are available on request at

Other California Privacy Rights

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us either by mail to FSA Store Inc., 240 West 37th Street, 6th floor, New York, NY 10018; Attn: Privacy Policy, or email to and we will endeavor to deal with your request as soon as possible.

Contact Information

You can contact us about this Special Offer Privacy Policy by writing or email us at the address below:

FSA Store Inc.

240 W 37th St 6th Floor

New York, NY, United States 10018



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